At the Flower Ever we are committed to protecting your privacy, please read this policy carefully to understand how we collect, use and store your personal data.
A. How we collect information about you
We may collect information about you whenever you interact with us. For example, when you register in our site, order the product, calling for support etc.
B. What information we collect
When you interact with us, we may collect names, addresses, email addresses, telephone numbers, and details of all your order transactions except your credit card information.
C. How we use your information
We will use your information to:
- give you the products, information or services you have requested
- keep in touch with you by sending product updates ,offers and marketing communications
D. Sharing of Personal Information
We don't offer, lease, share or uncover individual data to outsiders without your prior consent, except in the limited circumstances described below:
- Order Fulfillment
We may provide the information to a third-party if that is necessary to fulfill an order you have placed with us.
For example, if you request shipment for a purchase, we may provide your address to the shipping carrier, and if you pay by a credit or debit card, your card number and sales transaction information are passed to payment gateway providers.
However, we give suppliers, and others involved in the commerce distribution chain only the information needed to provide you the products or services you order, such as shipping and/or billing address, email address, telephone number and product orders. Moreover, we require them to keep the information confidential and not to use it for other purposes.
We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.
- Our Contractors
We may contract with others to perform tasks or services on our behalf.
For example, we might contract with a company to process credit card payments, to email information about special offers, or to analyse data. If any of our contractors need access to your personal information, we require that they promise to use the information only to perform the tasks we have engaged them to perform. We also require that they maintain the confidentiality of the information and/or return the information to us when they no longer need it.
E. Your consent
F. How we protect your personal information
We take appropriate physical, electronic and managerial measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary.
Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk. However, any credit card details we receive on our website are passed securely to 2Checkout, our payment processing partner, according to the Payment Card Industry Security Standards (link).
G. Website cookies and how we use them
Cookies are small pieces of information that websites send to your computer and store on your hard drive. They are not software – they can’t be programmed or carry computer viruses. Cookies allow us to recognise your computer when you next visit our website, but they don’t tell us who you are.
If you use our website, we will assume you consent to us storing and retrieving cookies, unless you have set your internet browser to stop cookies from being saved on your computer.
You can manually delete old cookies, and stop cookies from being saved on your hard drive in future – find out more on the All About Cookies website(link). However, disabling cookies may stop you from fully using all our website services.
We reserve the right to change this privacy statement at any time, but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how information you provide will be used
I. How to change the personal information we hold about you
If you want to update the information we hold for you, or you think any information we have about you is incorrect or incomplete, please update it by login in to your account or get in touch as soon as possible.
You can email us: firstname.lastname@example.org
Or Call us :+971 52 908 2236